MTS: the first results of program on the opposition to swindle Tweet

The operator of MTS reported the first results by the started in the fall of 2009 of scale program on the fight with the mobile swindle. Because of the wide circle of the measures, undertaken by MTS for opposition to swindle and to the information of subscribers, considerably were reduced the cases of [protivopravnykh] actions in this region, number of rotation of subscribers MTS, who encountered themselves with the swindlers, for the first quarter of 2010 it was reduced by 58%.

Is in October 2009 neglected the gratis service “Of [infokontent]”, which allows with the sending of sign”? “to the short number to learn the cost of the service, allowed on it (service it is allowed free of charge). With obtaining of regular complaints on the specific short number, where together with the popular and claimed among the subscribers services is fixed the splash of the advance of knavish services, MTS connects to it the functional of the demand of confirmation from the subscriber, with use of whom the subscriber preliminarily is informed about the actual cost of service.

Furthermore, on the site MTS in the division “of services according to the short numbers” is placed complete information about the short number and the services, accessible according to this number. Also on the site MTS acts special information division “[Kontentnye] services and safety”, where constantly renews information about the methods of swindle and are contained recommendations to subscribers regarding the safe use of [kontentnymi] services and by the mobile Internet.

In the regions RF is conducted the campaign on questions of fight with the mobile swindle, with the use of printed media outlets, the radio and the social advertisements, which warns subscribers about the widespread systems themselves, used by telephone swindlers.

Company collaborates with the law-enforcement agencies in questions of fight with the mobile swindlers: information about all numbers, exposed in the illegal diagrams, is transferred for conducting the investigation in UVD. In some regions of the country MTS it initiated press conferences on this thematics joint with the law-enforcement agencies, which made it possible to increase the level of the knowledgeability of subscribers about the ways of mobile swindle and the methods of fight with them.

To the provider- disturbers, to services of whom it was fallen about half from the total number of complaints of subscribers MTS, MTS put significant penalties. Some [kontent]- providers, in whose address the company MTS obtained regular censures, were opened from the use of the services, on which was registered the use of knavish diagrams. For example, is completely stopped the work of the service of subscriptions from the [kontent]- provider “first alternative”. MTS also controls the advertising materials of [kontent]- providers, checking the authenticity of information about the services allowed by providers.

In March 2010 MTS introduced into the test operation additional platform for the work with the short numbers. The functional of platform makes possible for operator to operationally control the process of the assignment of services due to the registration of [kontent]- providers and determination of the parameters for different forms of additional services and possibility to control the prefixes of short numbers. The introduction of the new system of control will allow MTS to produce operational point turning offs of knavish services without disruption of the work of honest providers.

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