AT&T* announced it has established the North Carolina Consumer Advisory Panel, one of the ways the company is seeking to meet the needs of its customers.
“In today’s competitive marketplace, it is imperative that we stay connected with our customers and potential customers,” said Cynthia Marshall, President, AT&T North Carolina. “The Consumer Advisory Panel will help us serve our customers better by addressing the needs of North Carolinians as related to the wide range of services AT&T offers, or intends to offer.”
AT&T has various Consumer Advisory Panels that serve important roles by facilitating a collaborative dialogue to address concerns and provide feedback on a wide range of consumer-oriented issues. The national Consumer Advisory Panel, based in Washington, DC, includes representatives of leading consumer groups from across the country, encompassing core constituencies of AT&T customers. Additionally, the AT&T Advisory Panel on Accessibility and Aging (AAPAA) is a national advisory panel that focuses on issues around access to communications technology for people with disabilities and on ways to provide outstanding products and services to a maturing population. State Consumer Advisory Panels, such as North Carolina’s, provide opportunities for interaction on state-specific topics with local consumer groups.
The 20 members of the NC Consumer Advisory Panel come from all areas of the state and represent consumers of all age groups, as well as small and large businesses.
“I am looking forward to working with the members of the panel to learn about AT&T’s operations and offering insight and recommendations on policies or decisions which can impact a wide range of consumers,” said Co-Chair Van Krebs of Cary.
Co-chair Linda Lockman-Brooks, of Charlotte, said “In just a few short years, all our lives have been changed by the communications revolutions. I am excited to have the opportunity to provide input on how the continuing changes in technology will affect consumers.”
The other members of the NC Consumer Advisory Panel are:
* Becky Anderson, Mitchell County EDC, Asheville;
* Rev. William Barber, NAACP, Goldsboro;
* Dr. Marcia Conston, Central Piedmont Community College, Charlotte;
* Chuck Gallyon, Iredell-Statesville Schools, Statesville;
* Sharon Goodson, NC Community Action Association, Raleigh;
* W.A. “Tony” Hayes, NC Indian Economic Development Initiative, Raleigh;
* Keith Holliday, Carolina Theater, Greensboro;
* Debbie Jackson, retired, Raleigh;
* Dr. James H. Johnson, Jr., University of North Carolina, Chapel Hill;
* Alex Lassiter, Student-UNC-CH; Charlotte;
* Violeta Moser, Latin American Women’s Association., Charlotte;
* Bobby Owens, retired, Manteo;
* Tim Rogers, NC LIVE, Raleigh;
* Dianne Scott, Rowan Helping Ministries, Salisbury;
* Greg Tanner, AARP, Raleigh;
* Larry Townsend, Lumbee Tribe of NC, Pembroke;
* Curtis Walker, Fort Bragg, Fayetteville;and
* Kirsten Weeks, Cisco, Research Triangle Park.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
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