According to IDC, “AT&T has done well to expand some core mobility capabilities globally, tightly integrate some of these domains with its core portfolio across WAN, security, and UCC, and promote its carrier/technology neutrality approach outside of the U.S. There is no doubt it is a strong player in the U.S. and is doing very well in expanding into EMEA and Asia/Pacific.”
The report finds that that the recession of 2008–2009 has put many organisations under increased pressure to reduce their global telecoms spend. While many companies feel that they have their traditional voice and data services under control, mobility services remain largely unmanaged. Over the past 18 months, many global operators have built global mobility strategies for their multinational customers.
IDC concludes that AT&T, “has an improving portfolio and has some big wins under its belt, and so much more is to come from AT&T in the next 12 months.”
AT&T Global Mobile Management Services support the full spectrum of a customer’s mobile service management needs through multi-carrier management, standardized operations and consolidated reporting. AT&T already manages tens of thousands of wireless lines for subscribers located in more than 40 countries worldwide on all major continents – and expects to expand this managed service to subscribers located in more than 60 countries this year.
This a flexible offering which can meet the evolving needs of a global organization by driving lower management and mobility service costs. AT&T provides a wireless voice service-based savings commitment to customers of this service.
AT&T Global Mobile Management Services offers enterprise customers with more than 10,000 mobile users the ability to:
* Reduce mobile service spend through multi-carrier management and consolidation of users to preferred carriers, effective policy enforcement, and active telecom expense management.
* Have AT&T act as the single point of contact for managing and tracking qualified mobility transactions and escalating network outages, provisioning errors and other incidents and issues to the appropriate providers.
* Increase visibility and control into the use of mobile services through consolidated usage and spend reporting.
AT&T is an industry leader in serving large business customers, serving thousands of enterprise business customers, including all of the Fortune 1000 and multinational companies on six continents.
For more information on AT&T’s enterprise mobility offerings, including AT&T Global Mobile Management Services, visit www.att.com/mobilemanagementsolutions.
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